Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made via the website of Avery London, located at Sint-Aldegondiskaai 46, bus 302, 2000 Antwerp, accessible via
info@avery-london.com

1. Applicability
By placing an order, you agree to these terms and conditions.

2. Product information
We do our utmost to describe the products correctly and provide up-to-date information. However, typing errors or inaccuracies may occur.

3. Ordering and payment
Orders are processed after receipt of full payment. The available payment methods may vary from country to country. Customers are responsible for checking which payment methods are available for their location.

4. Processing and Delivery
- Processing time: 1-3 working days
- Shipping time: 3-7 working days (depending on location)
- Shipping takes place directly from our supplier in China

5. Returns and Cancellations
See our separate returns policy for all terms and conditions.

6. Liability
We are not responsible for loss or damage during shipping if the tracking indicates that the package has been delivered. Always check the address provided carefully.

7. Intellectual Property
All content on the website (texts, photos, logos) is the property of Avery London and may not be used without permission.

8. Complaints procedure
Complaints can be submitted in writing via info@avery-london.com. We aim to respond within 5 working days.

9. Applicable law
These terms and conditions are governed by Belgium law.

FAQ

Yes, we ship in United Kingdom with Royal Mail, for the fastest and most reliable delivery. Free shipping in all orders.

We make promises, but you can´t really know until you try it for yourself. That´s why we offer a 30-day money-back guarantee on all orders. If you´re not completely satisfied, you can return your item anytime for full refund!

No, we do not store your payment details. All payment processing is handled securely by trusted third-party providers.

You can reach us via our support email info@avery-london.com. Our team typically responds within 6 hours.

OVER 60.000+ HAPPY CUSTOMERS!

Excellent 4.7 / 5
★★★★★
★★★★★

Always Great!

Always a wonderful experience!

Sophie L.
Notting Hill, London
★★★★★

Totally Worth It

Such great value! Honestly worth every penny.

Grace T.
Brighton, East Sussex
★★★★

Lovely and soft

The fabric feels amazing and everything was well packaged. Only reason for 4 stars is that shipping took a bit longer.

Lily H.
Guildford, Surrey
★★★★★

Great Service

The sizing is accurate. No guesswork, just a perfect fit straight out of the package.

Chloe M.
Bristol, South West England
★★★★

Stylish and comfortable

Feels premium and fits nicely. Very happy with my order — just a slight issue with the tracking info.

Zara L.
Richmond, London
★★★★★

Highly recommend

Fast delivery, excellent quality, and very comfortable to wear. A great find — I’ll definitely order again.

Freya B.
Cambridge, Cambridgeshire
★★★★

Almost perfect

Lovely quality and fast delivery. I’m really pleased, though I do wish there were more styles to choose from.

Nina F.
York, North Yorkshire
★★★★★

Great Quality For The Price

Really pleased with my order. The quality for the price is excellent. I’ll definitely be shopping here again.

Emily
London, ENG
★★★★★

Love This Store!

I absolutely love Avery London! The styles are beautiful, and the prices are unbeatable.

Kate
Manchester, ENG